What services does your company provide?

Our company provides a suite of services that includes custom Magento e-commerce solutions, Robotic Process Automation (RPA) to streamline business processes, Augmented Reality (AR) experiences to engage customers and enhance product visualization, development of comprehensive business systems, bespoke software development tailored to specific organizational needs, machine learning solutions, and expert IT consulting to help businesses align their technology strategy with their business objectives.

Do you specialize in a particular industry or technology?

While our company offers a broad range of services across various industries and technologies, our core specialization lies in Java enterprise development. Our expertise in Java allows us to build robust, scalable, and secure business applications tailored to the unique needs of our clients.

How long has your company been in business?

Our company was founded in 2003.

What sets your IT solutions apart from competitors?

What sets our IT solutions apart is our extensive domain knowledge paired with cutting-edge technological expertise. Our team doesn't just bring technical proficiency; we bring a deep understanding of the specific challenges and opportunities within various industries. This domain knowledge allows us to craft solutions that are not only technologically advanced but also highly relevant and strategic to our clients' business goals. Additionally, our commitment to leveraging the latest technologies ensures that our clients always stay ahead of the curve with efficient, innovative, and future-proof solutions.

Can you provide examples of successful projects you've worked on?

Absolutely, over the past 20 years, we've successfully supported a diverse portfolio of clients with their IT needs. In the banking sector, we've collaborated with the Slovenian Fund of Entrepreneurship to enhance their digital capabilities. In insurance, we've had the pleasure of working with industry leaders like R+V and Münchener Verein to streamline processes and secure data. For telecommunications, our team has provided robust solutions to A1 Slovenija, supporting their infrastructure. Within the pharmaceutical realm, we've partnered with Roche to drive innovation and efficiency through technology. And in e-commerce, we've enabled numerous businesses to thrive in the digital marketplace with our custom development services. These projects exemplify our ability to deliver successful outcomes across a range of industries and technical challenges.

How do you ensure the security of sensitive data in your applications?

In our applications, the security of sensitive data is paramount. We employ the latest technologies and methodologies to ensure robust protection against breaches and unauthorized access. Our approach includes multi-layered security protocols within our server and software architectures.For server security, we implement hardened operating systems, use advanced firewall protection, intrusion detection systems, and employ regular security patching. We ensure that data is encrypted in transit and at rest, using strong cryptographic protocols.On the software side, we follow a secure coding philosophy that adheres to best practices such as the OWASP Top 10 to prevent common vulnerabilities. Our development lifecycle includes rigorous security testing, code reviews, and continuous monitoring to detect and remediate any security threats swiftly.Furthermore, we stay abreast of emerging security trends and threats, continuously updating our practices and technologies to safeguard the data that our applications handle. This commitment to security at every level provides our clients with the confidence that their sensitive information is in safe hands.

Do you offer custom software development or work with pre-existing platforms?

We offer both custom software development and work with pre-existing platforms to meet the diverse needs of our clients. Our custom software solutions are crafted using robust frameworks and technologies such as Magento 2 for e-commerce platforms, Laravel for PHP-based projects, and Spring Boot for enterprise-level Java applications. These technologies enable us to build scalable, secure, and high-performing applications tailored to the specific requirements of our clients' businesses.

What programming languages and technologies does your team specialize in?

Our team specializes in a diverse array of programming languages and technologies, including PHP for dynamic web development, Java for enterprise-grade applications, C# for robust and scalable .NET frameworks, JavaScript for interactive frontend solutions, and Python for its versatility in web services, data analysis, and machine learning applications. This breadth of expertise allows us to tackle a wide range of software development challenges and deliver comprehensive, tailor-made software solutions.

Can you assist with legacy system modernization or migration?

Yes, our IT company is fully equipped to assist with legacy system modernization and migration. We handle all types of data migrations and transformations with a comprehensive approach that includes not only moving data but also ensuring its integrity and relevance in a new environment. We specialize in functionality migration, ensuring that your critical business processes are preserved and enhanced during the transition.Our service includes thorough backtesting to validate the migrated system's performance against historical data. We also perform extensive data cleansing to correct errors, resolve inconsistencies, and fill missing values, which is crucial for maintaining the quality of your datasets. This process involves advanced techniques like data imputation, outlier detection, and a variety of data transformation methods, to prepare your data for effective analysis and machine learning tasks, paving the way for insightful decision-making and strategic business operations in your modernized IT ecosystem.

Do you provide ongoing maintenance and support for your software solutions?

Absolutely, we provide comprehensive support and ongoing maintenance for all our software solutions to ensure optimal performance and longevity. We understand the importance of keeping your systems up-to-date and running smoothly, which is why we also offer 24-hour support if requested by our clients. This round-the-clock service ensures that any issues can be promptly addressed at any time, minimizing downtime and keeping your operations seamless.

How do you approach project management and ensure deadlines are met?

We approach project management with a commitment to agility and precision. Our team utilizes agile methodologies, allowing for flexible planning, continuous improvement, and early delivery while fostering a collaborative environment. We break projects into manageable phases and prioritize tasks to ensure efficiency and responsiveness to any changes. To enhance our planning and execution, we also incorporate AI-assisted development tools. These tools help in estimating more accurate timelines, automating routine tasks, optimizing resource allocation, and predicting potential bottlenecks. This blend of agile practices and AI technology ensures that we not only meet but often exceed our project deadlines.

What is your process for gathering requirements and understanding client needs?

Our process for gathering requirements and understanding client needs begins with a thorough software request analysis. We meticulously evaluate the desired functionalities and the client’s objectives to ensure a comprehensive understanding of the project scope. This evaluation informs our modular development approach, where we break down the project into discrete modules that can be developed, tested, and implemented systematically. This method allows us to be precise in our development efforts, ensuring each piece of the software meets the specific needs and expectations of our clients.

Can you integrate third-party tools or APIs into your software solutions?

Absolutely, we specialize in integrating third-party tools and APIs into our software solutions. Our process includes setting up concurrent test systems where we rigorously test new functionalities and ensure compatibility with existing systems before deploying anything into production. This approach minimizes risk and ensures seamless integration with the live environment.

Do you have experience in building mobile applications for Android and iOS?

Yes, our team has extensive experience in building mobile applications for both Android and iOS platforms. We also specialize in using Flutter to create high-quality native interfaces on cross-platform applications. This expertise has allowed us to develop several mobile solutions that have reached several million users, showcasing our ability to scale and deliver robust mobile applications across different devices and operating systems.

How do you ensure scalability for growing businesses or expanding projects?

Our approach to ensuring scalability is proactive; all our software solutions are designed with growth in mind to support organizations throughout their development cycle. We architect our systems to handle increased loads and transactions smoothly, allowing for seamless expansion in functionality and user base without compromising performance. This means incorporating scalable cloud infrastructures, modular design principles, and the latest in scalable technology practices, ensuring our solutions evolve alongside your business.

What are your strategies for optimizing software performance and efficiency?

Our strategies for optimizing software performance and efficiency are multi-faceted and are integrated into our Continuous Development and Continuous Integration (CD/CI) cycles. We implement code optimization, efficient algorithm design, database indexing, and query optimization to ensure that our software operates at peak efficiency. Additionally, we employ profiling tools to pinpoint performance bottlenecks and apply caching mechanisms where necessary. Our CD/CI pipeline is configured to include automated performance testing, which helps us to monitor and optimize the software’s performance continuously throughout the development process. This rigorous approach ensures that the final product is not only functionally rich but also consistently delivers high performance.

Can you help with cloud migration and deployment of applications on cloud platforms?

Yes, we provide comprehensive services for cloud migration and deployment of applications on cloud platforms. Our expertise encompasses the full spectrum of cloud services, including but not limited to Amazon EC2 and Google Cloud. We can handle the entire migration process, ensuring a smooth transition to the cloud, whether clients are looking to move to a public, private, or hybrid cloud infrastructure. We also offer custom cloud solutions tailored to meet specific business requirements, providing flexibility and scalability that modern enterprises demand.

What steps do you take to ensure compliance with industry-specific regulations?

To ensure compliance with industry-specific regulations, our approach is to conduct a thorough case-by-case analysis of the relevant regulations at the outset of each project. We then integrate compliance into the project lifecycle, ensuring that every step from design to deployment adheres to these regulatory standards. Our team remains vigilant and informed on the latest compliance mandates, making sure that our clients’ software solutions are not just effective, but also fully compliant with their industry's legal requirements.

Do you provide training for clients to use and manage the software solutions?

Yes, we provide comprehensive training for clients as part of our software solution delivery. This training ensures that clients are fully equipped to use and manage the software effectively. Additionally, we view user training sessions as an opportunity to test and optimize the user experience (UX), gathering feedback to make continuous improvements to the software interface and functionality.

How do you handle software testing and quality assurance processes?

Our software testing and quality assurance processes are deeply integrated into our development cycle to ensure the highest quality of our products. We employ a comprehensive suite of testing methodologies including unit testing, scenario testing, integration testing, and stress testing. These are conducted at both the server and client levels to validate every aspect of our applications.To support these testing strategies, we utilize the latest technologies and tools that allow us to simulate real-world usage and load conditions, ensuring that our software is robust and reliable in any environment. By embedding these tests within our development process, we can identify and address issues early, maintaining a consistent focus on quality throughout the software development lifecycle.

What is your approach to user experience (UX) and user interface (UI) design?

Our approach to user experience (UX) and user interface (UI) design is grounded in a thorough understanding of software requirements and a well-structured Work Breakdown Structure (WBS), where we detail and quantify logical steps in the development process. We prioritize interactive UI modeling as a core part of our strategy, actively including our customers in the design process. This collaborative approach ensures that the end product is not only intuitive and aesthetically pleasing but also aligns precisely with the users’ needs and maximizes customer satisfaction with the built solution.

Can you provide examples of successful software integrations you've completed?

Certainly, we have completed a range of successful software integration projects. Among the most notable is our work with the Slovenian Fund of Entrepreneurship, where we integrated various financial systems to streamline their funding operations. Additionally, we have carried out comprehensive integrations for R+V, enhancing their insurance processing capabilities. Another significant project was with ValidAIde, where we successfully integrated advanced AI-driven tools to optimize their data validation processes. These examples demonstrate our expertise in executing complex integrations that drive efficiency and add value to our clients’ operations.

How do you stay updated with the latest trends and technologies in the IT industry?

To stay abreast of the latest trends and technologies in the IT industry, we actively pursue new advancements and create pilot solutions to demonstrate their benefits. We foster a culture of continuous learning through internal knowledge sharing, utilizing practices such as pair programming to facilitate the exchange of expertise within our team. We also engage in constant collaboration with external consultants, bringing in specialized knowledge and fresh perspectives. Additionally, our team regularly attends conferences and industry events, ensuring we remain at the cutting edge of technology and bring innovative solutions to our clients.

What is your disaster recovery and backup strategy for critical systems?

Our disaster recovery and backup strategy for critical systems is robust and methodical. We ensure that all critical systems are backed up fully on a daily basis, with additional snapshots taken periodically to capture the state of the system at specific points in time. This approach ensures we can quickly restore services in the event of a disaster. Furthermore, all code is securely stored in version-controlled Git repositories, which not only safeguard our codebase but also allow us to manage changes and maintain a history of revisions. Our complex testing process, integrated within our development pipeline, serves as an additional layer of protection, helping to prevent the deployment of faulty code that could lead to system outages or data loss.

Do you offer consulting services for IT strategy and technology roadmap planning?

Yes, we offer consulting services for IT strategy and technology roadmap planning. Our approach involves a detailed analysis of the customer's specific requirements and wishes. We work closely with our clients to evaluate critical milestones and adjust our strategic plan according to the set timeline. Leveraging our fluid human resources, we are dedicated to allocating the right talent to meet project demands, ensuring that we deliver tailored solutions on time and in alignment with our clients' long-term business goals.

How do you handle intellectual property rights and ownership of developed software?

We take the management of intellectual property rights and ownership of developed software very seriously. While we have registered brands, we strive to use software that is as open as possible to promote transparency and flexibility. For specific tailored solutions that we develop for our clients, the custom code is proprietary and not shared externally. However, this code is often encapsulated in external services and utilized within a polyglot microservices architecture. This approach ensures that our clients benefit from a secure, scalable, and maintainable system while retaining the intellectual property rights and ownership of the custom solutions we develop for them.

What is your approach to accessibility and inclusivity in software design?

Our approach to accessibility and inclusivity in software design is proactive and integral to our development process. We adhere to the Web Content Accessibility Guidelines (WCAG) and ensure that our applications are usable by as many people as possible, including those with disabilities. This includes considering a range of factors such as color contrast, keyboard navigation, screen reader compatibility, and language simplicity. We believe that software should empower everyone, and so we actively engage with users of diverse abilities throughout our design and testing phases to ensure our products are truly inclusive. This commitment to accessibility is not just about compliance; it's about creating a positive and inclusive experience for all users.

Can you assist with data analytics and business intelligence solutions?

Certainly, we assist with data analytics and business intelligence solutions through all stages, from data acquisition to preprocessing, analysis, and insights generation. Our services encompass manual analytical techniques as well as the application of machine learning algorithms to uncover patterns and predictions within data. We ensure that our clients can not only collect and manage their data effectively but also extract meaningful and actionable insights to inform their strategic decisions. Our aim is to equip businesses with the intelligence they need to operate more efficiently and gain a competitive edge in their respective markets. Our suite of software solutions for data analytics and business intelligence includes state-of-the-art tools and platforms that are tailored to our clients' needs. We utilize powerful software like Tableau, Power BI, Qlik for visual analytics and dashboarding, which enable our clients to interact with their data and gain insights in real-time.Kibana, Elasticsearch, Prometheus, and Grafana are also pivotal components of our data analytics and business intelligence solutions.Elasticsearch is a powerful search and analytics engine that we use to index, search, and analyze large volumes of data quickly and in near real-time. Kibana complements Elasticsearch by providing a user-friendly interface for visualizing the data stored in Elasticsearch indices, making it easier to glean insights from complex queries and datasets.Prometheus is an open-source monitoring platform that specializes in gathering and processing time-series data. It's commonly used for its powerful alerting and monitoring capabilities. It can track application performance, system health, and other important metrics, which is crucial for maintaining the reliability and efficiency of IT infrastructure.Grafana is a versatile open-source platform for analytics and monitoring. It’s often used in combination with Prometheus but can also integrate with Elasticsearch and many other data sources. Grafana allows us to create comprehensive dashboards that visualize metrics and logs. It's particularly valued for its ability to unify disparate data sources and present them in an interactive and aesthetically appealing manner.By leveraging these sophisticated tools, we can offer our clients robust monitoring, logging, and visual analytics capabilities that drive operational intelligence and business performance. Our integration of these technologies into our solutions ensures that our clients have the most advanced and suitable tools at their disposal for their unique data analytics and business intelligence needs.For more complex data processing and advanced analytics, we harness the capabilities of data processing frameworks such as Apache Spark and Hadoop, which allow for handling large volumes of data efficiently. Our expertise also extends to using programming languages like Python and R, which are integral to statistical analysis and machine learning tasks.When it comes to integrating machine learning, we make use of frameworks like TensorFlow and PyTorch to build and deploy models that can predict trends, automate decision-making processes, and enhance business intelligence capabilities.Moreover, we ensure these tools are not standalone solutions but are integrated within the client's existing IT infrastructure for seamless operations. Our goal is to provide a comprehensive data analytics and business intelligence strategy that not only delivers insights but also fosters a data-driven culture within the organization.

What is your pricing model and how do you handle project budgeting and estimation?

Our pricing model is structured to ensure transparency and align with the specific needs of each project. We begin by evaluating projects based on a Work Breakdown Structure (WBS), where we break down the project into smaller, manageable work packages. Each package is carefully evaluated, and we assign the necessary human resources, factoring in their costs to provide a clear estimate.For particular solutions, especially those that require ongoing service or maintenance, we offer a subscription-based model. In this model, the user pays for a subscription package that suits their requirements, which allows for a predictable and recurring billing cycle. This model typically includes service tiers, so clients can choose the level of service that best meets their needs and budget, with the flexibility to scale up or down as necessary.In all cases, we work closely with our clients to ensure that our pricing model meets their expectations and budget constraints, providing them with cost-effective solutions without compromising on quality or functionality.

How do you handle communication and collaboration with clients throughout the project?

We prioritize clear and open communication with our clients throughout the development process. Understanding that collaboration is key to any project's success, we often prefer to have the customer on-site if feasible. This approach allows for real-time feedback, immediate clarification of requirements, and ensures that the client is actively involved in the development process.When having the customer on-site isn't possible, we utilize a range of communication tools and techniques to keep the lines open. This includes regular updates, meetings, video calls, and collaborative platforms where clients can see progress, make comments, and provide feedback.We establish dedicated points of contact to manage communication flows and ensure that client input is incorporated into the project at every stage. By fostering this close collaboration, we ensure that the final product aligns closely with the client’s vision and goals.

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